Coral springs, Fla. – December 29, 2010 – Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, was one of 52 travel companies presented with the coveted Globe Award from American Express Vacations, one of the country’s premier private-label tour operators selling destinations worldwide. Award recipients are selected based upon business growth, innovation and partnership.
Coral springs, Fla. – November 29, 2010 –Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, today officially announced agent accreditation has increased 100 percent with 50,000 courses taken since introducing Cruise Planners University (CPU) nearly one year ago.The news follows the launch of the CPU senior track, which went live within the online site during the company’s annual convention last month in Fort Lauderdale, Florida.Earlier this year, CPU won the coveted Gold Magellan Award for its innovative approach to training.
CORAL SPRINGS, Fla. – November 19, 2010 –Cruise Planners/American Express, the nation's largest home-based travel agent franchise network in the cruise industry, was named 2010 Travel Agency of the Year by American Express at the company’s annual U.S. Representative Network Conference in Phoenix, Arizona held earlier this fall.
CORAL SPRINGS, Fla. – November 16, 2010 –Cruise Planners/American Express, the nation's largest home-based travel agent franchise network in the cruise industry, closed out its three-day 2010 Convention on November 13 when more than 400 of its agents boarded the Celebrity Eclipse for a two-night sailing from Miami. The theme for this year’s convention centered on “C.H.A.N.G.E” to help agents learn how to adapt to the ever-changing travel industry. Agents attended training, educational courses and peer-to-peer breakout sessions intended to lead agents toward a successful 2011 season.
CORAL SPRINGS, Fla. – November 12, 2010 –Cruise Planners/American Express, the nation's largest home-based travel agent franchise network in the cruise industry, is in the midst of hosting its sold out 2010 Convention with more than 400 home-based agents in attendance showing off their “Cruisitude” while participating in training courses, executive breakout sessions and panel discussions.
CORAL SPRINGS, Fla. – November 11, 2010 –Launching this year’s 2010 Convention with the theme of “C.H.A.N.G.E.,” Cruise Planners/American Express, the nation's largest home-based travel agent franchise network in the cruise industry, kicked off day one of its sold out annual convention with presentations by industry professionals, agent-to-agent breakout sessions and several new launches, including the announcement of an upgraded version of its exclusive eREZSM platform.
Being a Cruise Planners agent has its benefits and one of the best, most valued benefits, is the company’s strong relationship with its cruise line partners.
Rock Stars shared their secrets of success with peers at the agent-to-agent breakout workshops held during day one of 2010 CP Convention. Cruise Planners’ top selling agents gave travel selling advice and described what tools they use that help build their client base and increase sales in today’s challenging travel market.
Cruise Planners agent JJ Kuykendall told her peers that long-lasting relationships with clients are made by one simple rule: “following up, following up, following up!” Stressing the point that connections are key, Kuykendall said she rea...Read More...
To better support Cruise Planners’ agents, the executives announced a number of upgrades to the company’s arsenal of stellar services to help agents serve clients, work faster and SELL!
CORAL SPRINGS, Fla. – October 15, 2010 – Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, today announced it will be partnering with the Wyland Foundation for its 2011 CP Cares initiative, a program created to support charitable organizations in the U.S. and around the world.Wyland Foundation, founded by renowned marine muralist and environmental advocate Wyland, is a non-profit organization dedicated to promoting, protecting, and preserving the world’s oceans, waterways, and marine life while striving to increase environmental awareness through programming, public artwork and community events.
Fort Lauderdale, Fla. – October 4, 2010 – Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, continues to raise the bar within the travel community winning four coveted Magellan Awards from Travel Weekly. The Magellan Awards honor the best in travel and the professionals working in the industry.
Coral Springs, Fla. – September 27, 2010 – Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, has recently signed on Dan Hicks as the company’s new director of franchise development. Hicks joins the home office team with more than 18 years of experience in franchise sales and development.
Coral Springs, Fla. – September 20, 2010 – Michelle Fee, CEO and co-founder of Cruise Planners/American Express,was named one of the “Top 25 Most Influential Business Women” by the South Florida Business Journal, a weekly regional publication covering business, global and political news.
Cruise Planners/American Express, the nation's largest home-based travel agent franchise network in the cruise industry, today announced that its annual convention scheduled this fall for agents and home office executives has sold out in record time.
Cruise Planners/American Express, the nation's largest home-based travel agent franchise network in the cruise industry, today launched CP Savers, an exclusive franchise program for first responders in the public service and emergency medical professions. The limited-time program provides a variety of incentives to assist emergency personnel – including paramedics, law enforcement officers, firefighters and emergency medical technicians – with starting their own franchise travel business.
Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, today reported an 80 percent increase in agent accreditation with supplier partners since the company launched Cruise Planners University (CPU) in November 2009.
Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, celebrated the inaugural sailing of Norwegian Cruise Line’s newest and largest ship, the Norwegian Epic, from the Port of Miami on July 8. More than 60 top selling Cruise Planners agents joined members of the executive team on the two-night sea excursion to get first-hand experience of the ship’s amenities, dining and nightlife.
Cruise Planners/American Express, the nation’s largest home-based travel agent franchise network in the cruise industry, today launched eREZSM, the company’s first web-based customer relations management program that allows agents to organize and store in-depth client information in an easy to navigate system accessible from any computer or smart phone with Wi-Fi.
Specifically designed to enable users to practice the selling skills of listening, exploring and asking open-ended questions, agents using the program will build the techniques they need to respond to commonly asked questions, objections and other concerns that stand in the way of a successful sale.
Oceania Cruises celebrated two milestones on Friday, February 26, at the Fincantieri shipyard near Genoa. The building dock for its new 1,258-guest, flagship Marina began filling with water and the first steel was cut for Riviera, a sister ship. Marina is scheduled to sail her maiden voyage on January 22, 2011; plans call for Riviera to debut in April 2012.